We want you to be totally happy with your purchase, which includes a hassle free returns procedure should you need to send an item back to us.
If a part is faulty or defective then you can return it to us within 7 days of delivery in the condition you received it and we’ll arrange a refund or for a replacement part to be sent to you.
Please post your item in a jiffy bag or other appropriate packaging and post it back to us within 7 days of receipt to
Hazel Grove Plumbing Supplies Ltd
Marcliffe Industrial Estate
Please ensure you get proof of postage in case your item gets lost in the post.
If your item is particularly heavy or fragile, please contact us for advice on returning.
We’ll check your return and, if everything’s OK, refund what you’ve paid for it within 5 working days
If you’re unsure of anything, give us a call Monday to Friday 8am to 3pm on 0161 487 1556 or email us at firstname.lastname@example.org